Reference

Open your account with clear privacy terms

Your account, wallet, device and game-room activity data are covered here before you open an account with ligaubo.

Account data useDANA and QRIS contextDevice security checksPrivacy request route
ligaubo Open your account with clear privacy terms
CONTACT ROUTES

Contact us about your privacy choices

Fast privacy help matters when you need to correct a phone number, ask about a QRIS reference or check a login device.

Live chat Use live chat from 10:00 to 22:00 WIB when you need a privacy answer…
Account inbox Send a privacy request from your account inbox when you want a written trail.
Profile path From mobile web, head to Profile > Security > Privacy request to ask for…
ACCOUNT CARE

Check account data controls inside ligaubo

Privacy controls work when the account trail is easy to verify. We separate payment records from game activity records, keep security logs for unusual access checks and limit internal access to staff…

Data we collect

We collect account details you submit, device and IP signals, wallet references and activity timestamps. These records help us open your account, match transfers and answer privacy requests without asking you to repeat every detail.

Payment records

DANA, OVO, GoPay and QRIS references are stored as payment proofs, not as full wallet credentials. We keep enough detail to match a transfer, handle a query and protect your account from misapplied funds.

Cookie use

Cookies remember your session, language setting and device behaviour so repeated logins are easier to check. You can clear browser cookies on your device, but doing so may require a fresh login verification.

Game activity logs

When you open VIP Baccarat, Fishing God, Bingo or Crash Games, we store session timestamps and account activity records. We use them for wallet reconciliation, dispute checks and account safety, not public display.

Retention periods

We keep account and payment data for as long as needed for service operation, security checks, dispute handling and legal duties. When the reason ends, we delete, anonymise or archive records with restricted access.

Change requests

You can ask us to correct, access or delete eligible data through Profile > Security > Privacy request. We may verify your phone, username and recent payment rail before making the change.

Browse common Privacy Policy questions

These answers focus on the privacy choices you are most likely to check before opening an account or sending a payment. If your situation involves account access, payment proof or local eligibility, our support team may need to verify the request before giving a final answer. You can use live chat during WIB support hours or the account inbox at any time.

We collect the details you enter, such as username, phone number and account credentials, plus login signals from your device. We also store payment references when you use DANA, OVO, GoPay or QRIS.

We keep payment references so your wallet activity can be matched to the correct account. The record helps us answer payment disputes, confirm account ownership and investigate unusual wallet movement linked to your profile.

Yes. Use Profile > Security > Privacy request or the account inbox to ask for access where local law permits. We may verify your username, phone number and recent payment rail before sending account data.

Cookies help keep your session active, remember device settings and support login checks. If you clear cookies in your browser settings, you may need to log in again and complete account verification.

We share limited data only when needed for payment processing, security checks, technical hosting or legal duties. Each service provider receives only the data needed for that task, not full access to your account.

Send the correction request through Profile > Security > Privacy request or contact live chat from 10:00 to 22:00 WIB. We will verify your identity before changing details that affect login or wallet access.

We keep session, login and game activity records for account operation, wallet reconciliation, security checks and dispute handling. When those reasons no longer apply, we delete, anonymise or archive records with restricted access.