Reference

Open Your Legal Terms Clearly

Clear legal terms for account access, wallet use, and lobby categories such as VIP Baccarat and MotoGP Betting help you know what we ask from you before you…

Account termsData requestsDANA recordsQRIS checks
ligaubo Open Your Legal Terms Clearly
CONTACT ROUTES

Ask Us About Legal Requests

Legal questions need a clear route, not a sales script. Our support team is available 09:00-01:00 WIB through live chat, account ticket, and the legal request…

Live chat routing Use live chat during 09:00-01:00 WIB when your legal question is urgent.
Account ticket path Open Account > Help > Legal request when you need a written trail.
Record copy request Ask for account or wallet records from the request form, and we will tell…
DATA PRACTICE

Manage Your Data and Account Rights

Your legal file is handled by purpose, not by curiosity. We collect records that let us operate the account contract, confirm wallet movements, secure login sessions, and answer correction or access requests.

Identity matching

We match account names, phone numbers, and wallet references before acting on legal requests. This protects you from a third party trying to change details without control of the account channel.

Wallet record handling

DANA, OVO, GoPay, and QRIS references are kept with transaction history so we can answer wallet disputes. We use the rail name, time, amount, and account record when checking a request.

Cookie purpose

Cookies help keep your session active, remember language choice, and flag unusual login patterns. Legal pages may also use basic analytics so we know which policy text needs clearer placement.

Account security

If a login pattern changes suddenly, we may ask for extra confirmation before legal or wallet changes are accepted. This can include phone verification or checking a recent QRIS reference.

Retention practice

We keep records for as long as needed to manage the account, answer disputes, and meet legal duties that apply to us. Older records may be archived with reduced internal access.

Correction requests

To correct personal details, use Account > Profile first. If the field is locked, send a legal request and include the reason, the current value, and the value you want recorded.

Check Common Legal Questions

These answers focus on legal terms, data rights, account access, and contact routes for Indonesia. If your question involves a transaction, include the exact wallet rail and reference. If it involves access, tell us your device type and location so we can check the rule that applies to your account. We answer from the account record, not from public chat screenshots.

The account terms apply when you create your login, add personal details, use the wallet, or enter a lobby category. We may ask you to accept updated wording before further account activity.

Access from Indonesia is assessed under the wording where local law permits. If eligibility is unclear, we may restrict access until the account record, location signal, and current rule are checked.

We keep transaction time, rail name, amount, status, and account reference for DANA, OVO, GoPay, and QRIS activity. These records help us answer disputes and verify account ownership.

Go to Account > Profile > Personal details and edit any open field. If a field is locked, send a legal request with your registered phone number and the correction you need.

Cookies help us keep your session connected, protect forms from repeated automated traffic, and measure whether policy text is being reached. You can manage browser cookie settings on your own device.

Our support team receives the request first, then routes it to the internal record team when data, wallet, or account access is involved. Live chat is available 09:00-01:00 WIB.

Yes. The terms allow account closure when records do not match, required checks fail, or access no longer fits where local law permits. We keep necessary records after closure.